Product Manager, Funnel & Activation

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Opportunity Airtable lets teams build custom apps to run their operations without writing code. Hundreds of thousands of organizations use it to manage everything from product launches to customer pipelines to content calendars. Airtable is infinitely configurable. This is both its greatest strength and its biggest onboarding challenge: there isn't one way to use it, so there isn't one way to teach it. Our onboarding is one of the highest-leverage surfaces in the company, and it's ready for a fundamental rethink. We're not looking for someone to run incremental optimizations. We're hiring a PM to reimagine what fully personalized setup and onboarding looks like now that we have AI. Instead of a generic tour or template gallery, every user gets an onboarding path that understands their role, use case, and intent, and builds them toward their first real workflow. We want someone who can hold the ambitious vision and ship it in credible increments. What you'll do Own the full funnel from signup through sustained engagement, with a mandate to reimagine it rather than optimize it Dramatically improve how users find success with Airtable: deeply understand who they are and what they're trying to do, and design experiences that meet them there Lead AI-powered personalization across setup, in-product guidance, and re-engagement Build a rigorous experimentation practice and drive fast learning cycles across the team Partner with teams across the org to ship cohesive, adaptive experiences Who you are 4-8 years of product management experience, with meaningful time owning activation, onboarding, or retention Customer obsessed: you start from what’s hard for our customers. Your solutions connect clearly to real pr