Operations Associate

BitGo·Dubai, Dubai, United Arab Emirates·onsite
crypto:applicationopsIC2Operations
Compensation
Not disclosed
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com . This is an onsite role for an Operations Associate in our Dubai office. This role will be part of a team working shifts that will provide operational coverage for BitGo Trust Company. This individual will be responsible for performing high volume, complex, confidential trust operational activities, in accordance with company policies and procedures. Essential duties and responsibilities include, but are not limited to: Responsibilities Responsible for administration and operational support of all accounts under administration Experience in KYC and customer due diligence, including verifying identities, collecting and reviewing documents, and assessing risks for Institutional Clients Middle office operations for trade settlements, ensuring the timely and accurate confirmation, matching, and lifecycle management of trades. Oversee the complete flow of daily transaction processing, from initial data input to finalization and reconciliation Perform system testing, identify discrepancies in data, and assist in implementing system enhancements Provide operational support for customer support for banking transactions Provide timely and accurate responses to both internal & external requests for information Serve a