Head of Product, Trust (Risk/Identity)

Block (Square)·Bay Area, CA, United States of America·onsite
crypto:applicationproductM410528 Business - Product - Square
Compensation
Not disclosed
Block builds simple, powerful tools that make progress towards an economy that’s truly open to all. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Join us. The Role Square serves millions of sellers, and every one of them begins their relationship with us through a trust decision. Trust is foundational to Square: we protect sellers and the business from bad actors while enabling companies of all sizes to grow with confidence. As Product Lead, Trust, you'll set the Square-wide strategy for building and maintaining seller trust, managing the roadmap across Risk and Identity. You'll navigate the space's central tensions — access vs. protection, growth vs. fraud prevention — and be accountable for Risk Loss Rate, Seller Trust, and ecosystem health. This is a player-coach role: you'll own the most ambiguous, highest-stakes Trust bets as a hands-on DRI while coaching a small group of senior PMs — developing their craft and judgment. You Will Bring a Square-wide perspective on Trust for strategic planning, ensuring trust considerations are embedded across all seller-facing products and experiences. Lead the product organization across multiple product areas including Identity Verification, Access, Disputes, and Controls. Serve as hands-on DRI on the hardest Trust problems, setting the gold standard for craft, while coaching senior PMs to raise their capability and taste. Champion the seller experience: make verification, limits, and remediation fair and fast for legitimat