Sales Engineer (Customer Success)
crypto:applicationengineeringIC4Commercial & Mid-Market Sales Engineering
Compensation
Not disclosed
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
Continually learn new technology to build competitive knowledge, technical skill, and credibility
Deliver product and technical presentations with potential clients
Have a direct line of communication with the product team to collaborate on feature requests
Help clients onboard the product and assist when they run into roadblocks.
Think creatively about a wide variety of technical challenges during the pre-sales life cycle
Who You Are:
Enjoys a hybrid office culture and spending time in-person at our Boston office
Has at least one year of experience in a technical sales and/or post-sales role
Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
Enjoys collaborating and teaming with others
Demonstrates strong written and oral communication skills
Comfortable and confident in delivering technical presentations/demos
Can multi-task, manage time well, and be responsive to others
Curious, eager to learn, and persistent in solving prob