About the opportunity We are seeking a Business Continuity Manager to join our Outsourcing & Business Continuity Management team. Our team strengthens operational resilience by managing risk, conducting impact analyses, and supporting regulatory readiness. We value ownership, collaboration, and proactive communication, empowering team members to lead projects and drive improvements. This is an excellent opportunity for an ambitious professional to drive strategic expertise across business continuity and outsourcing management and to play a pivotal role in shaping our processes and mentoring our expanding team. In this role, you will: Lead the development, implementation, and maintenance of the Business Continuity Management and Crisis Management framework across all operations Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices Manage complex business impact analyses (BIAs) and risk assessments to identify critical business functions and dependencies Support the implementation and integration of tooling related to BCM and CM Support the leads in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls Create training and awareness plans across the organization to build a strong resilience culture Highlight potential gaps and risks to senior leaders, committees, and governance forums with supporting KPIs on readiness, outcomes, and emerging risks Plan, manage, and conduct regular continuity testing (table-top exercises, simulations, recovery drills) and track remediation of gaps by the 1st LoD Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance Lead or support resilience assessments of critical t