Network Support Engineer

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks to support critical business systems Configure, monitor, and troubleshoot routing and switching platforms Operate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades Administer and troubleshoot enterprise load balancers to ensure application availability Design, deploy, and support enterprise wireless infrastructure, including access points, controllers, and authentication services Respond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment Implement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability Monitor network performance and capacity, proactively identify trends, and remediate issues before they impact users Participate in ne