It Operations Engineer, Trading Application Support A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Support investment professionals and trading teams by keeping front-office applications stable, responsive, and ready for daily market activity Install, configure, and maintain Linux- and Windows-based applications that support trading workflows and related operational processes Monitor daily application health, execute start-of-day and end-of-day checks, and address risks before they affect users Partner with engineering teams to improve application resiliency, supportability, and release readiness based on recurring production issues Automate routine support tasks and explore AI-enabled approaches to improve incident response and operational efficiency Document troubleshooting steps, operational procedures, and recurring issues to strengthen knowledge sharing across the support team Assist with production incidents from initial triage through resolution, coordinating across Technology to reduce bus