Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: A Branch Operations Specialist provides superior quality customer service and a positive banking experience for customers. Processes teller transactions including cashing checks, receiving and processing deposits and withdrawals, making transfers, balancing teller drawer and other assistance as requested. Ensures accurate and timely processing of transactions in accordance with established teller policies and procedures. Provides guidance, assistance, and approvals for tellers as necessary regarding customer transactions and other teller matters. Assists with associates work schedules, training of new or less experienced associates, enforces teller & banker policies and procedures. Performs a variety of account maintenance duties including new account opening. Balances each day’s transactions and verifies cash totals. Main Office Location: Live Oak, California 95953 What You'll Do: Directs the day to day operations activities of the associates area including: teller balancing, ordering cash, cash vault balancing, posting deposits, withdrawals, transfers, loan payments, cashing checks, and credit card payments. Coaches, reviews, and provides direction on daily workflows to branch tellers. Cross-sells Bank’s services to customers by recognizing/anticipating their wants and needs an